Title

Techno-Functional HCM Cloud Specialist

Location

Cary, NC

Duration

full-time

Description

Job Location: Cary, NC 

 

Role Value Proposition

The Application Maintenance and Support Application Root Cause and Code Remediation team focuses on improving system stability and quality by eliminating chronic and repeat incidents; minimizing their impacts on production systems through effective root cause investigation. The Production Management Consultant is a hands-on software development / lead role responsible for day-to-day activities including the investigation and resolution of problems, analyzing team performance metrics, building relationships and guiding a team to its fullest potential using agile practices, such as Scrum and Kanban.

 

Key Responsibilities:

  • Work with product owners and technology teams to align priorities and collaborate on a daily basis
  • Manage transparent and trusted communication of problems tickets with stakeholders
  • Monitor team performance and effectiveness
  • Perform/approve/validate Root Cause Analysis (RCA)
  • Perform/approve/validate data updates, break-fix coding and/or scripting
  • Perform code reviews
  • Maintain coding and security standards
  • Proactively learn products and code base
  • Facilitate daily standups
  • Protect the team from uncontrolled injection of work
  • Promote continuous improvement to maximize productivity
  • Advise team on operational values, practices and processes
  • Provide business and technical expertise through team brainstorming to address challenges and develop solutions

 

Essential Business Experience and Technical Skills:

Required:

  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • 4-7+ years of related IT experience
  • 4-7+ years HCM Cloud applications experience including Payroll, Benefits Administration,  Person Management, Compensation, BI PasS, ETL, Informatica
  • 4-7+ years programming in J2EE, Java, JSP, SOAP, Web Services, Java Script, HTML, and XML
  • 4-7+ years with SQL on relational DB’s such as Oracle and IBM UDB
  • Strong verbal and communication skills; self-motivated and takes initiative
  • Must be Comfortable working in a fast-paced, multi-tasking, dynamic environment
  • Strong analytical thinking and end-to-end problem-solving skills
  • Ability to lead others
  • Experience working in agile frameworks like Scrum and Kanban
  • Experience working with offshore team and vendors

 

Preferred:

  • ASE, CSM or SSM certified
  • Experience in production support, application development, infrastructure or technology operations
  • Understanding and experience in ITIL framework
  • Understanding of DevOps principles
  • Previous use of monitoring tools, such as AppDynamics
  • Finance/Insurance industry experience
  • Service Now and Jira Experience
  • Bilingual (Spanish/English)

 

Business Category

Application Maintenace & Support

 

Number of Openings

1

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Employment Type

Contractors Accepted

Employment Offered

Compensation Schedule

Annual

Date

  • Posted: 7/26/2019
  • Updated: 7/26/2019
  • Expires: 8/25/2019

Apply

Apply Now >>

Latest News:

Hot Jobs:

Pricing:

Featured ERP Employers: